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Posts Tagged ‘Social Media’

Social Media Etiquette for Your Business

Friday, February 26th, 2010

We’re pleased to share our first guest blog post by Enterprising Mom Eryn Gurnee Cadoff on using social media for business. If you’re going social, plan to join us on Tuesday, March 9th for our social media discussion and networking event. Get details and register today (early bird rate ends on 3/2).


by Eryn Gurnee Cadoff

unfriend bibAs a Enterprising Mom – your time is valuable!  After all, you’ve got a busy household to run, meals to cook, kids’ schedules to coordinate, laundry to do, and oh, yeah, a business!  Whether you are a sole proprietor, run a franchise or direct selling business, or have a business with employees, entrepreneurial moms have only so many hours in a day, so you need to make the most of them.

Never fear – social media is here!  You probably have a Facebook profile and a Linkedin profile as well, and some of you may even tweet.   All three of these popular social networking sites serve a slightly different purpose, so here’s how I see them:

  • Facebook
    These are the people you already know – a great way to connect and reconnect with present and past friends and acquaintances.  You can also “friend” customers and clients you meet along the way.
  • Twitter
    This is for the people you have yet to meet!  It’s like a big cocktail party and it’s your job to meet people and engage in conversation with those that interest you.
  • Linkedin
    This is a network comprised mainly of professionals and/or job seekers supporting one another in business.

Depending on what type of business you have and whether you are a service provider, a sales rep, etc., you may find one site more beneficial than another.  But wherever you choose to connect with your clients/customers, there are some definite DO’s and DON’Ts:

Profile Picture / Avatar

  • DON’T have a picture of your dog, your child, something funny you saw that day, etc., as your profile picture.
  • DO have a profile picture of you, and make it a nice one, you might even want to consider hiring another Enterprising Mom (we’ve got a couple of photographers) to take a headshot of you.  When people are doing business with you, they like to look you in the eye.  They feel a lot more connected with those people online who have faces.

Update your “status” to keep your name out there

  • DO Provide good FREE valuable content that people appreciate
  • DO Post helpful information and links – especially anything you might be a subject-area expert on.
  • DON’T talk about your business all the time! This is a huge turn-off –  people can defriend/unfollow/hide you in one click.

Be sure you engage with people and create a dialogue, instead of only talking about yourself. Make your posts about others, and become a matchmaker of sorts – give people helpful tips and refer business to others when you can. Think of social networking as the online equivalent of going to an in-person networking event – you wouldn’t just stand in a corner and shout at everyone who walks by “I sell ABC product!”  “I’m the best at this!”  “Buy from me!”  Instead get to know people first and understand their needs! A great recipe for Social Media success – make your posts 80% about others, 20% about you.

It probably goes without saying, but….

  • When in doubt about a post, ask yourself:  “would you want your mother/child/boss reading this?”
  • Remember, what you put on the web is permanent!

Follow these etiquette tips, and you’ll be on your way to being a social media star!

Eryn Gurnee Cadoff


Eryn Gurnee Cadoff

Independent Stylist for Stella & Dot
Eryn discovered the incredible power and potential of social media while hiding out in her home office from her screaming kids.  It’s probably been ~5 minutes since she commented on somebody’s status.

Connect with Eryn
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Interested in guest blogging for The Enterprising Moms? Please get in touch!

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Great Use of Twitter: Georgetown Cupcake

Tuesday, February 23rd, 2010

cupcake Great Use of Twitter: Georgetown CupcakeWith The Enterprising Moms’ social media event coming up on Tuesday, March 9th, between now and then we’ll be sharing various resources and creative uses of social media. Please feel free to share your own, both here and on the TEM Facebook page

While I’ve never had a Georgetown Cupcake, I’ve certainly heard of them. My first exposure to them was on a discussion list where someone posted their secret flavor of of the day. GC uses Twitter to announce a secret flavor of the day to their followers and offers 100 of that cupcake flavor for free. Just mention the secret flavor. Wonderfully creative use of Twitter!

I would love to see the figures on how this has impacted the foot traffic and sales. The owners, two sisters, will be the subject of an upcoming reality series on TLC!

Check them out. Not on Twitter? Even if you’re not ready to jump in with both feet, start an account just to observe and get a sense of how others are using it based on your own interests. You may just be inspired!

They’ve also got a dynamite web site with a neat feature in their intro

Know of others that are doing a stellar job with social media? Please share them!

Carolyn
Chief Enterprising Mom

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Days Without Email …

Wednesday, April 15th, 2009

connecting cables 150x150 Days Without Email ...On Monday, as I prepped for the first full-scale event for The Enterprising Moms, which was taking place on Tuesday (and was a resounding success, by the way!), I ran into a couple of technical glitches, one of which left me without access to email for more than a day and a half. I wasn’t able to send email confirmations to those who registered that afternoon, I wasn’t able to complete my PowerPoint presentation, or to address many other outstanding communications prior to or since the event.

What surprised me about all of this is that I didn’t panic, which I might have done in the past.  After all, this was our first big event and I wanted it to go smoothly. In the past, I might have looked at these glitches as signs of what was to come with the event. And truth be told, we did have a couple of technical glitches there as well — but, I didn’t go down that path. I remained calm, considered the worst possible outcome, accepted it, and then did what I could with the resources I had available. And, I trusted that it would all work out — and it did.

One of the things that I believe contributed to my shift in perspective about being ‘cut off’ due to the email failure and other technical glitches was a new appreciation of social media and how it has affected everyday living. In the past, without access to email, I felt everything came to a grinding halt; the way I might feel if I lost access to the internet (yikes!).

But with social networking tools like Facebook and Twitter and technology like my iPhone, I still felt connected. I realized that if I needed to, I had other ways of reaching out and connecting and of keeping tabs on what was going on with my people of interest. For me, it represented a major shift in thinking about communication and just how many options there are. I didn’t end up using these tools and chose to focus on preparation for the event and then fixing the tech issues later, when I could. But just knowing that these options existed gave me peace of mind enough to focus on what I needed to do with clarity and a wave of positive energy. Now, it’s time to catch up!

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Tech Tuesday: Digital Moms

Tuesday, March 17th, 2009

minority mom laptop2 150x150 Tech Tuesday: Digital MomsDo you consider yourself a digital mom? Are digital moms your target audience? Curious about what a digital mom is?

If so, you’ll be interested in a two-part study recently released by Razorfish, an interactive marketing and technology company and Cafemom, a community of online moms. The study examines how moms are using technology to manage their lives, parent, connect with others, shop and more.

Part one, ‘Connecting with Digital Mom through Emerging Technologies’ explores the technologies being adopted by moms and how the ages of the moms and their children affect their interests and behaviors and their shopping habits.

Part two, ‘Connecting with Digital Mom through Social Networks’ explores the role of social media in the day-to-day lives of moms and identifies five segments of socially connected moms: self expressor, utility mom, groupster, infoseeker, and hyperconnector. Which one are you? Read the study to find out.

Over the past few weeks, The Enterprising Moms discussion list has been alive with conversations about using social media for business purposes. While this study doesn’t explore the mom-as-business-owner angle, it does offer lots of insight into how we are using technology and social media and what makes us such a valuable audience to marketers.

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